What is Ecommerce?
Electric commerce: the conducting of business communication and
transactions over networks and through computers. Specifically,
ecommerce is the buying and selling of goods and services, and
the transfer of funds, through digital communications with no
barriers of time or distance. Any time of the day or night, you
can go online and buy almost anything you want.
E-commerce is the beginning of building your global image by
launching your company's products to billions of near and far
customers without the need of new stores, additional employees.
How Ecommerce works?
The consumer moves through the internet to the merchant's web
site. From there, he decides that he wants to purchase
something, so he is moved to the online transaction server,
where all of the information he gives is encrypted. Once he has
placed his order, the information moves through a private
gateway to a Processing Network, where the issuing and acquiring
banks complete or deny the transaction.
This generally takes place in no more than 5-7 seconds.
There are many different payment systems available to
accommodate the varied processing needs of merchants, from those
who have a few orders a day to those who process thousands of
transactions daily. With the addition of Secure Socket Layer
technology, eCommerce is also a very safe way to complete
transactions.
Benefits of Ecommerce?
Expand Geographical Reach
The most apparent benefit of eCommerce is the ability to acquire
customers across the country and around the world.
Expand Customer Base
By providing your customers another purchase channel, your
business can attract and retain customers that may have never
purchased from you.
Increase Visibility
Consumers are increasingly searching for information on the
internet prior to making a purchase. Make your business
available to them with the help of ecommerce solution.
Provide Customers valuable information about your business
Easy to find contact information, store hours, product
information, and answers to common questions all add to creating
a positive customer experience.
Never Close
Yes, your customers can purchase products from you at 3:00 AM
when you are asleep due to ecommerce solution.
Build Customer Loyalty
Ecommerce solution can provide the means to create an effective,
automated customer retention program.
Reduction of Marketing and Advertising Costs
Internet marketing can be highly targeted to your specific
customer; it is more effective and provides a higher return on
investment than traditional media advertising.
Collection of Customer Data
eCommerce by the very nature of the transactions automatically
collects valuable customer data and relates purchases to that
customer. You can leverage this information to increase future
sales from your customers.
|
|